Shipping Policy – Asli Ayurveda

Thank you for choosing Asli Ayurveda for your wellness needs. This Shipping Policy outlines the terms and conditions governing the shipping of products from Asli Ayurveda to your location. By making a purchase, you agree to adhere to the terms and conditions stated in this policy.

  1. Shipping Destinations: We currently offer shipping to addresses within [INDIA]. Please note that we are constantly expanding our shipping destinations, so if your location is not currently listed, kindly reach out to our customer support for assistance.

Company Name: ASLI AYURVEDA Wellness Private Limited

Billing Details: Gurusharanam Agro Foods Campus, Nadana Road, Taraori-132116, Haryana

 

  1. Processing Time:

    We normally despatch all our orders within 48-72 hours of receiving the order. We deliver the products throughout the world using our logistic partners DHL, Blue Dart, Speed Post, and for domestic delivery using established Local Couriers depending upon the destination. Depending on the geographic location of the customer it may take about 2 to 3 working days to deliver the product to the customer door.

    The shipping time mentioned anywhere on the website are approximate and we cannot guarantee them. Customers are recommended to place an order early on if they have a deadline to meet. Apart from the shipping time, in case the product has to be tailored to meet the customers requirement, it shall need time for production, which varies from 15 days to 20 days depending on the production requirement and quantity ordered.

  1. Shipping Methods: We offer several shipping options to cater to your needs. The available options and estimated delivery times will be presented during the checkout process. Please select the option that best suits your requirements.
  1. Shipping Charges: Shipping charges are calculated based on the shipping destination, chosen shipping method, and order weight. The exact shipping cost will be displayed during the checkout process before you finalise your payment.
  1. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This will allow you to monitor the progress of your shipment until it reaches your doorstep.
  1. Delivery Time: The estimated delivery time varies depending on your location and the shipping method you choose. Please note that delivery times might be affected by factors beyond our control, such as customs processing, local holidays, and unforeseen events.
  1. Customs and Duties: For international orders, please be aware that customs duties, taxes, and import fees may apply based on your country’s regulations. These additional charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
  1. Address Accuracy: Please ensure that you provide accurate and complete shipping information during checkout. We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete addresses.
  1. Order Modifications: If you need to modify your order, such as changing the shipping address or items ordered, please contact our customer support as soon as possible. We will do our best to accommodate your request, but changes may not be possible after the order has been shipped.
  1. Lost or Damaged Items: In the unlikely event that your order is lost or arrives damaged, please contact our customer support within [Number of Days] of receiving the shipment. We will initiate an investigation and work to resolve the issue in a timely manner.
  1. Returns and Refunds: For information on returns and refunds, please refer to our Return Policy.
  1. Contact Us: If you have any questions, concerns, or special requests regarding our shipping policy, please don’t hesitate to reach out to our customer support team at [Namaste@asliayurveda.com].

Asli Ayurveda is committed to ensuring a seamless shopping experience, and we appreciate your understanding and cooperation regarding our shipping policy.